- Splashid safe wifi sync not updating android install#
- Splashid safe wifi sync not updating android manual#
Instead, they’ve ruined their software, and alienated a loyal customer who regularly sold their software for them. Oh, and by the way, I pointed out the issues I had experienced to them and their response was basically “yeah, software development is hard”.īusiness change is a complicated thing had Splashdata come to The Answer Guy, we would have steered them through this before it became a mess.
So strike that “great customer service” comment, because just being nice isn’t good enough.
The point is that Splashdata has taken a great piece of software and turned it into something I wish I hadn’t bought from them for a third time. If you don’t quite understand the issues I’ve just listed, or how easy it would have been to address them, that’s OK. Oh, and one more problem: I have to know and type the IP address of the computer into my Droid for the two devices to talk. And I can only initiate the process from the Android side, but it won’t work unless the software is also active on the computer.
Splashid safe wifi sync not updating android manual#
And it’s a manual process, not automatic as in the other versions. and I have to have both pieces of software connected to the same Wi-Fi network to make them sync. It’s a bit annoying and could have been avoided, but I can live with this requirement. But then it turns out that I have to use Wi-Fi instead of the phone network to make the two pieces of software talk to each other. With Android, the synchronization process doesn’t happen over a wire as it did with the other versions. I only had to spend $9.95 on the Android software. And to their credit, the folks at SplashData didn’t make me pay for a new version of the desktop software. The software consists of both a phone-based component and software you run on your computer, and under both Palm and WindowsMobile they spoke to each other automatically any changes you made on one appeared on the other almost by magic. So I was really happy to find it available on Android. I’ve used it for almost ten years, first on a Palm Pilot, and then on a WindowsMobile PDA. One of my needs is a password manager, and for me SplashID from SplashData is the best choice out there.
Splashid safe wifi sync not updating android install#
Part of getting the device to work the way I need it to has involved finding the right software to install on it. Running the Google Android operating system, it is one slick toy, and having waited as long as I could to make the jump I believe I’ve made the right choice. I’ve recently started using a Google/Verizon Droid SmartPhone.